• All orders are shipped from our warehouse by one of the shipping companies that we have contracted with anywhere in Egypt.
• After you confirm your order, you will receive a notification on your e-mail informing you that we have received your request and are processing it.
• We will keep updating you via email with the status of your order, its location and the date of its arrival.
• If you order custom lenses, it takes an additional 10 days for us to manufacture them.

• For customized orders including eyeglasses with prescription and contact . 50% deposit of a customized item should be transferred to confirm your order.

Shipping rates and timelines:

• Shipping rates depend on your geographic location and will be shown to you when you place your order.
• Shipping takes two business days if you are in Cairo and 4 to 5 days for other governorates.